Dynamics 365 Technical Lead

Mater Misericordiae Ltd

Job Description

  • Job Title Dynamics Technical Lead


About the role

Maters Data and Digital Solutions team is searching for two Technical Lead’s to drive the adaption and automation of development practices to align with our Digital Plan. These roles are newly created with one leading the D FinOps team and the other leading our D CRM. Reporting to the Manager – D & Power Platforms, our Technical Leads are integral to Maters D journey and will work closely with all levels of the business to set the direction of solution development.

Both opportunities are based in our corporate office in Newstead with flexible working arrangements and are permanent and full-time roles.

Salary: Commensurate with experience

What you’ll be doing

Typical duties include:

  • Lead documentation of technical specifications and solutions, including architecture and designs for the entire Software Development Life Cycle (SDLC).
  • Lead the development of frameworks used for documenting technical specifications and solutions, including architecture and designs
  • Lead development of DTI technical knowledge repositories including developing standards and policies.
  • Contribute towards the development of legislation and regulations in relation to document management
  • Lead the review of business requirements with the relevant stakeholders
  • Lead establishment of policies & principles in relation to change & release management
  • Lead training and mentoring of team members
  • Lead identification of continuous improvement opportunities
  • Engage effectively with stakeholders and lead investigation and resolution of issues, incidents and opportunities
  • Provide leadership in developing standards, guidelines & best practices towards design and development activities.
  • Deliver professional, timely and effective services for complex solutions in all stages of software development life cycle.
  • Lead code reviews and act as a gate keeper for changes being deployed to higher environments
  • Contribute to technical or business forums and working groups internal to Mater
  • Undertake production support and operational maintenance activities
  • Support the supervisor in ensuring that the tickets in service management tool are resolved within the target resolution times
  • Lead the management and resolution of complex production issues and incidents
  • Provide On-Call support when required
  • Assist the supervisor in managing and leading design and development of small to medium sized projects
  • Assist the supervisor in undertaking interviews and onboarding of new employees
  • About you

    To be successful we are looking for the following:


  • Demonstrated experienced in developing & maintaining customisations in various D CRM modules – Customer Services, Sales, Marketing, Funding & Engagement, Customer Insights
  • Experienced in CRM administration using Lifecycle Services
  • Experienced in applying Microsoft patches and undertaking upgrades
  • FinOps

  • Demonstrated experience in developing & maintaining customisations for D FinOps modules – AP, GL, Operational activities
  • Experienced in FinOps administration using Lifecycle Services
  • Experienced in applying Microsoft patches and undertaking upgrades
  • Both

  • Tertiary degree in area of subject matter expertise or Information Technology is highly desirable
  • Postgraduate qualifications in business management, information technology, leadership, organisational change, or similar field are desirable
  • Vendor certifications in Microsoft D and Power Apps are highly regarded
  • ITIL Foundation is desirable
  • Experience in designing & creating solutions using Power Platform (Canvas Apps, Model Driven Apps, Power Automate Flows, DataVerse)
  • Experience in administering D platform
  • Demonstrated experience in interfacing D solutions using native connectors with other solutions / to various integration platforms
  • Demonstrated experience in using CI/CD tools such as Azure Pipelines, Octopus Deploy, Jenkins, GitHub / similar tool sets
  • Ability to program in various programming languages including – C# /.Net / Java based technologies / Python / JavaScript
  • Experience in using source control tools such as GitHub, Azure Repos, Bit Bucket
  • Expert levels of both written and verbal communication skills
  • Proficient in the use of Word, Excel, PowerPoint, and MS Project or similar products
  • Experience working in Agile (Scrum, Kanban, XP), Waterfall delivery models
  • Experience working in Azure DevOps / Jira
  • Why join us?

    Joining a 10,+ strong workforce, you will have the opportunity to work for an Australian leader in the field of Health, Education, Research and Foundation, and work with a team who make a real difference to the lives of our patients, consumers and community. You will be a part of a workplace that offers compassionate care in the spirit of the Sisters of Mercy.

  • Via salary packaging arrangements allocate some living expenses directly from your pre-taxable income and ultimately increasing take-home pay
  • Access to package meal and entertainment expenses
  • Access to leading education via Mater Education
  • Flexible working arrangements, including work from home options where suitable
  • Access to our Employee Assistance Program and on-site pastoral care teams
  • Discounts to local and national business and venues for Dining/Retail/Travel & Accommodation and Other
  • Access to on-site, discounted parking
  • Discounted food and beverage at various campus cafés and coffee venues
  • Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead
  • Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

    It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.


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