Front Office Supervisor

Job Description


Beach Club is Hamilton Island’s boutique and exclusive property, situated on the famous Catseye Beach of Hamilton Island. Offering guests a private and intimate holiday experience with exceptional service, it features a Club Lounge and Bar, Pool, VIP buggy chauffeur, Private Beach and a Fine Dining Restaurant, all for the exclusive use of its guests.We currently have a vacancy for an experienced Front Office Supervisor to work closely with the Front Office management team and be responsible for the smooth running of the Front Office department, ensuring the delivery of an exceptional guest experience.Culture & Benefits Save money with subsidised furnished staff accommodationStaff perks - discounts on restaurants and activities!Fantastic work culture and supportive communityWalk to work - forget city traffic Enjoy living and working on the doorstep of the Great Barrier Reef! About The Role Supervising the operations of the front office/reception areaResponding to guests requests, enquiries & complaintsOverseeing the management of city ledgers, house accounts & late chargesAssisting in overseeing and managing room allocations & check-inManaging efficient & effective communication systems About You Minimum of 1 to 2 years experience in Front Office/ Guest Services within a 4-5 star International HotelPrevious experience in a similar roleExcellent presentation and communication skillsBe a self-motivated individual with a friendly and enthusiastic attitudeHold a full Driver Licence.

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